Senior Business Analyst / Product Owner

Job Description

Key Responsibilities

1. Client Partnership & Strategic Ownership
• Serve as the primary post-sales interface for clients across discovery, delivery, and evolution phases
• Build deep understanding of the client’s business model, operating context, constraints, and success metrics
• Facilitate strategic conversations with client stakeholders (business, operations, technology, leadership)
• Proactively manage expectations, trade-offs, and scope boundaries with clarity and confidence

2. Product Ownership & Backlog Leadership
• Own and evolve the product vision and roadmap in alignment with client goals and delivery realities
• Translate high-level objectives into well-defined epics, features, and user stories with clear acceptance criteria
• Maintain and prioritize the product backlog based on value, risk, dependencies, and sequencing logic
• Drive backlog grooming, sprint planning, reviews, and retrospectives as a value steward, not a proxy

3. Business Analysis & Problem Framing
• Lead structured problem discovery—separating symptoms from root causes
• Apply analytical rigor to define business processes, workflows, rules, and edge cases
• Produce high-quality artifacts such as:
    o Business & functional requirements
    o Process maps and system flows
    o Use cases and scenarios
    o Non-functional requirements (performance, security, compliance, scalability)
• Ensure requirements are implementation-ready, not abstract

4. Delivery Enablement & Cross-Functional Alignment
• Act as the bridge between client, engineering, UX, QA, and leadership teams
• Enable delivery teams with clarity, context, and prioritization—reducing rework and ambiguity
• Participate actively in delivery ceremonies to ensure alignment with intent and scope
• Support release planning, UAT coordination, and go-live readiness

5. Governance, Risk & Change Management
• Identify and manage scope, dependency, and delivery risks early
• Drive structured change management—impact analysis, re-prioritization, and stakeholder communication
• Ensure traceability from business objectives ? requirements ? delivery ? outcomes

6. Value Realization & Continuous Improvement
• Track and articulate business value delivered, not just features shipped
• Support post-release reviews, insights, and improvement recommendations
• Contribute to internal best practices, templates, and BA/PO capability maturity

Required Skills & Experience

Experience
• 6–10+ years of experience as a Business Analyst, Product Owner, or hybrid BA/PO
• Strong experience in post-sales, client-facing delivery environments
• Experience working with cross-functional teams in agile or hybrid delivery models
• Exposure to enterprise, platform, or multi-stakeholder systems preferred

Core Competencies
• Strong business acumen and structured thinking
• Ability to own ambiguity and drive clarity
• Excellent stakeholder communication and facilitation skills
• Deep understanding of product lifecycle and agile delivery
• High standards for documentation quality and decision traceability

Tools & Practices
• Agile/Scrum/Kanban methodologies
• Backlog and delivery tools (e.g., Jira, Confluence, or equivalents)
• Process modeling and visualization tools
• Strong written and verbal communication skills

What Success Looks Like
• Clients trust you as a thinking partner, not just a requirement taker
• Delivery teams rely on you for clarity, prioritization, and context
• Scope and decisions are intentional, transparent, and defensible
• Products evolve with business relevance and delivery discipline
• Engagements mature smoothly from kickoff to value realization

Who This Role Is For
• Senior BAs ready to own outcomes, not just artifacts
• Product Owners who understand business depth, not just backlogs
• Professionals who can balance strategy, structure, and execution
• Individuals comfortable being accountable in front of clients and teams

Additional Notes